This Maturity Scan can help you determine how well your organization engages users in developing (digital) services. Based on your answers, you will receive tips on how to reach the next maturity level. There are 15 questions. It’s important to decide before hand what your perspective is going to be: for example, will you be answering the questions from the perspective of your own department or your entire organization? When you are uncertain about an answer, choose the one that best describes the situation.
The Maturity Scan is currently in beta. If you have any tips or ideas on how to improve the scan, please let us know via info@gebruikercentraal.nl.